About Pikit
Pikit is a client experience and operations platform built for salons, med spas, clinics, and beauty & aesthetics businesses. We help these businesses manage bookings, serve clients, handle payments, and run their operations more effectively.
Our Mission
Our mission is to empower beauty and aesthetics businesses with software that actually works for their day-to-day operations. We focus on simplicity, reliability, and real-world workflows that help salons, med spas, and clinics serve their clients better.
We aim to build tools that respect the complexity of running a service-based business while keeping the software itself straightforward. No unnecessary features, no confusing interfaces—just what you need to manage appointments, clients, staff, and payments.
Our Vision
We envision a future where running a salon, med spa, or beauty business is simpler and more efficient. Where staff can focus on serving clients instead of wrestling with software, and where business owners have the tools they need to grow without unnecessary complexity.
This means building a platform that evolves with the needs of service-based businesses, improving how they handle scheduling, client relationships, payments, and operations. We aim to create better experiences for both staff and clients, one feature at a time.
Our Values
The principles that guide how we build Pikit and work with our customers
Product Clarity Over Complexity
We prioritize clear, purposeful features over adding everything. Every feature should solve a real problem and be easy to understand and use.
Honesty and Transparency
We're straightforward about what Pikit does, what it doesn't, and where we're heading. No hype, no exaggeration—just honest communication about our product and capabilities.
Respect for Small Business Owners
We understand that running a salon or med spa is hard work. We aim to build software that respects your time, your business, and your expertise.
Reliability and Consistency
Your business depends on our software working when you need it. We prioritize reliability, consistent performance, and fixing issues quickly.
Long-Term Thinking
We're building for the long term, not just shipping features. This means thoughtful product decisions, sustainable engineering practices, and a focus on what matters most.
Real-World Problem Solving
We focus on solving actual problems that beauty businesses face every day, not theoretical features. Our product decisions are driven by real needs and real workflows.
Our Story
Pikit was built because existing software for salons, med spas, and beauty businesses often fell short. Many solutions were either too complex, too expensive, or didn't fit how these businesses actually operate.
We observed that business owners and staff were spending too much time fighting with their software instead of serving clients. Booking systems were clunky, client management was fragmented, and payments were handled through multiple disconnected tools.
So we set out to build something different: a platform that brings together booking, client management, payments, and operations in one place, designed specifically for the workflows that beauty and aesthetics businesses use every day. We focus on practical solutions that make running these businesses easier, not more complicated.
Our Team
Pikit is built by a small, focused team that values craftsmanship and ownership. We're cross-functional—engineers, designers, and product people working together to build something useful.
Being a small team means everyone has meaningful impact on the product. We aim to support flexible work arrangements and focus on building great products rather than maintaining heavy processes.
We're product-focused, which means we prioritize quality, user experience, and solving real problems over shipping features quickly. Every decision we make is about making Pikit better for the businesses that depend on it.
Join Us
If you're interested in helping build Pikit, we'd love to hear from you. We're always looking for people who care about building great products and solving real problems.
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